Posts By: Vivien Chang

Fireside Chat with Dilini from Accenture

Fireside Chat with Dilini from Accenture

by Vivien Chang • February 16, 2018

We caught up with Dilini, a strategy consultant at Accenture, about her experiences with user testing and user experience (UX). Accenture is a leading global professional services company, whose innovation and continuous drive to improve led them to the path of user testing. Dilini and her team ran a 6-month project in 2017, running 8 […]


Step by step guide to planning your usability test

Step by step guide to planning your usability test

by Vivien Chang • January 5, 2018

Happy new year! I hope everyone had a great Christmas and New Years break reflecting on 2017 and setting new year resolutions for 2018. I thought it would be great to share how we normally plan usability tests for anyone that wants to start running usability tests. Plan what you want to test Define your […]


3 things you can do today to get started in usability testing

3 things you can do today to get started in usability testing

by Vivien Chang • December 14, 2017

You may have some data on your users already but don’t understand why certain things are happening. For example, your Google Analytics shows your customers dropping off at a certain point in the process and you want to know why. This is where usability testing can help. So when you don’t have the time or […]


Interview With Head Designer Of Jumbo Interactive

by Vivien Chang • August 10, 2017

When Askable sat down with the Head of User Experience at Jumbo Interactive, we weren’t expecting to get such great tips as well as awesome feedback! Find out why Greg and his team incorporate User Testing as a go-to in their toolkit. Jumbo Interactive are an established brand of 20 years and have been improving […]