Comparison • Updated 4 September 2025

Lyssna vs Askable: which is the ultimate research platform?

No researcher support, poor customer care, seat restrictions, and endless no-shows on Lyssna?

Switch to Askable today, the all-in-one research platform with support from certified researchers, 24/7 support with real people, 97.8% participant turnout, and fixed pricing with unlimited seats.

Sorry Lyssna made research feel like a chore.

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Trusted by teams who ship to 500M+ customers

4* reasons why teams switch to Askable

*there are many more, but we thought we'd ease you into it.

The most complete research suite

Askable gives you everything in one platform, from large-scale surveys to live sessions, plus AI Moderators that run interviews in 15+ languages overnight. No tool hopping, no delays.

Quality participants guaranteed

With Lyssna you risk no-shows and weak panels. Askable owns the panel with verified participants across 50 countries and a 97.8% turnout rate. No scrambling for replacements, just reliable insights.

No seat math. No budget surprises.

Lyssna charges per seat or usage, which means constant juggling of credits and licenses. Askable keeps it simple: one price for your whole team and unlimited studies. No hidden costs and no ROI gymnastics.

Humans who know your name

Lyssna gives you standard support queues. Askable puts real people in your Slack who know your business and can pull in Product & Engineering when needed. No chatbots, no ticket numbers, just human help.

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What customer say

10,000+ velocity-obsessed research & product teams use Askable

"Being able to interview 100s of real humans in such a natural way to supercharge the discovery phase is something most teams are dreaming of — at scale, fast and with high quality."

Jo Pforr

Product and Innovation Lead

"With Askable, we’re getting a team that’s genuinely invested in our success. It feels like working with real people who care, and that makes all the difference when researching in new markets."

Serkan Ayan

UX Research Manager

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This allowed us to gather specific feedback on what customers needed or expected at every stage, which in turn, provided a research foundation that we could present across different teams as evidence for strategic decisions.

Joshua Holmes

CX Design Lead

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"Askable definitely saves time and money, but I think ultimately we just wouldn't have the same quality of insightful conversation and therefore decision-making without it."

Chris Piper

Senior Product Designer

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"For anyone looking outside of their organisation for UX research capability, Askable's Project Delivery is the answer!"

Kevin Raccani

Digital UX CX Manager

The #1 AI user research platform

Not another ChatGPT wrapper. Purpose-built AI agents that conduct interviews, analyze conversations, and synthesize insights—trained by researchers, powered by real human data.

<60 seconds to get insights with evidence

Only AI you can trust, built for research

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Get insights delivered, on demand

Burried under a pile of research projects with no capacity? Get end-to-end research delivered with 800+ certified experts across the globe working for you.

Project Delivery: Brief our 800+ certified researchers. Get enterprise-quality insights delivered. No hiring, training, or managing freelancers.

Insight Streams: Put research on autopilot. Continuous generative insights every week. AI and human synthesis. Your finger on the pulse, always.

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Lyssna vs Askable: a side-by-side breakdown

Lyssna

Research Methods

AI Moderated Interviews

Prototype testing (with password protection)

Surveys

Card sorting & Tree testing

Gated

Remote interviews (moderated)

Gated

First click testing & 5 second testing

Live website testing

Gated

Granular reporting (heatmaps, path analysis, & more)

Transcripts & note taking

Gated

Tagging, highlights, and clips

AI capabilities

Purpose-built & fine tuned for research

AI Moderated Interviews

Multi-language AI support

Evidence-backed insights in <60 seconds

AI-powered analysis on all methods

Self-improving AI agents on autopilot

Participants & panel

Owned panel with participants

Participant coverage

50 countries

Participant turnout rate

60-70% industry avg.

97.8% guaranteed

Active niche recruitment

Custom screeners & NDAs

AI fraud detection and quality control

Global research delivery

End-to-end research delivered in any language by local experts

Continuous insights on autopilot, with AI

Multi-language research execution—run projects in any language, in any country

Platform & Access

Unlimited seats & no feature tiering

Enterprise ready (GDPR, SOC II, and more)

24/7 customer support, no extra cost

One contract, no hidden fees

All features available in base tier

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FAQs: Askable vs Lyssna

Is Askable a good alternative to Lyssna?

Yes, teams switch because Askable goes beyond surveys and simple usability tests. With an owned global panel (97.8% turnout guaranteed), AI Moderators in 15+ languages, and unlimited-seat pricing, Askable delivers quality and scale Lyssna can’t match. Lyssna doesn’t offer certified researchers, guaranteed turnout, or 24/7 human support

How fast can I get insights with Askable?

With expert-led end to end research or AI-moderated interviews and evidence-backed synthesis, teams can receive insight reports as quickly as 48 hours.

Does Askable support niche audiences?

Yes, Askable supports niche recruitment. Lyssna offers broad participant filters,, but with Askable you receive a global verified panel and an active recruitment squad that actively works to fulfil your study, Askable is the only platform that offers niche recruitment.

What research methods does Askable support?

Askable supports every user research method from interviews to prototype testing to card sorting. Askable is also powered by cutting edge AI that enables AI Moderated Interviews, and more.

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Lyssna can’t guarantee turnout, Askable can.

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Lyssna vs Askable: which is the ultimate research platform?