Pricing

Incentives are given as e-giftcards or through PayPal to participants depending on their payment preferences.

You can also choose to provide your own incentive. We recommend an incentive value of $50 for a 30 min session and $70-80 for a 60 min session depending on what is involved in the session. This covers costs for participant travel and time and ensures we can attract the right participants. You can select the option to provide your own incentive inside the booking form.

In short, we’ll credit you the total fee for that participant. After your session, you can mark this participant as a non-match and provide a reason. Do this within 7 days and we’ll credit you.

When participants are confirmed for their session times, we have reminders and notifications in place to ensure that participants are still engaged and don’t forget about the session they signed up to.

If participants still don’t show up, we can replace that participant for you for another time that suits you or provide a credit to you.

Yes. Prior to arrival, participants agree to keep all focus group or user test content confidential. You can also provide your own NDAs to be signed by participants on arrival.

When you make a booking with us, we notify participants that meet your demographic about your opportunity. Participants can opt in by filling out a screener to see whether they are eligible to participate. If they are eligible, they then get to select a session time to be confirmed. We know pretty fast whether we have enough participants to fill your booking. If not, we switch gears and go into recruiting specifically for your booking at no extra cost to you.

Not much. We will sort out everything from there, however, we will be in touch if we require further info or clarification.