Comparison • Updated
17.3.2026

Askable the AI-powered, all in one, researcher platform alternative to Lyssna

Enterprise-grade AI across your entire research workflow. Get your insights in minutes not hours thanks to the power of AI and a global panel of millions of verified participants. Built for teams scaling research, not just running tests.
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Lyssna vs Askable: overview

Compare reviews on G2.com

Category Askable Lyssna
Overall rating 4.6 / 5 4.5 / 5
Meets requirements 8.8 / 10 8.4 / 10
Ease of use 9.1 / 10 9.1 / 10
Ease of setup 9.4 / 10 9.2 / 10
Ease of admin 9.5 / 10 8.9 / 10
Quality of support 9.4 / 10 9.1 / 10
Product direction 9.2 / 10 9.0 / 10

Askable leads in 6 of 7 G2 categories and ties on ease of use.

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Why teams pick Askable over Lyssna

Lyssna covers the essentials well. But, Askable is built for scaling research across teams with a global participant panel and enterprise-grade AI and security. 

AI-backed research on demand. Get insights not data points.

Lyssna uses AI to summarize sessions, and enables basic follow-up questioning in studies. Askable’s enterprise-grade AI works across the entire research lifecycle. AI Moderator runs interviews in 18+ native languages. AI Synthesis clusters themes and links every finding back to its source. Whilst, Ask AI lets you query every study you’ve ever run creating comprehensive cross-study insights, not just independent data points. 

A global panel built for quality, not just reach.

While Lyssna has fewer than 700K panel participants, Askable has millions across 50+ countries with active ongoing recruitment. Every participant is triple-verified: identity checks, engagement quality scoring, and response quality assessment. 97.8% show rate. Panel recruitment on Lyssna is priced separately on every plan. On Askable, incentives are included.

A single source of truth. Participants you can trust. 

AI speeds up the process but oftentimes AI systems are not built around trust-based protocols. Every Askable participant undergoes a triple-verification process ensuring each and every response is evidence based, not based on faith. Our engine scores, connects, and tracks every piece of evidence so nothing is taken on face value. Poor quality responses are automatically excluded from your study, so you only get real valuable insights. 

Scaling with your team. Not becoming another bottleneck. 

With limited study types and feature gating on lower plans the professional research team will often feel they are limited in the studies they can run. With Askable all research methodologies are available on all plans with the ability to launch studies in minutes, generating insights directly in the software your team uses. Don’t risk an information bottleneck when needing to make real-time decisions.

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Where Askable goes further

Built for teams scaling research. 

Lyssna is a well-designed platform with transparent pricing, a solid set of core methods, and an interface which is easy to pick up. It covers the essentials well. 

Askable is built for the team who scales their research beyond a couple of studies. When your team needs AI-moderated interviews across multiple markets, cross-study synthesis which connects findings over time, or continuous research programmes running in the background — that's where Askable's enterprise-grade infrastructure comes in. One platform which scales from your first study to your thousandth.

Always on research. Delivered weekly. Accessible instantly. 

Decisions don’t wait just because the research isn’t done. Streams sees hundreds of interviews running continuously from a dedicated team surfacing industry level data. Weekly insights report with findings, video clips and themes, all delivered automatically to your inbox.

250+ interviews per week. 13,000+ interviews per year. 

Don’t just rely on your team to be generating research, Askable delivers this industry leading research on top of your existing studies. Your team can access the most up to date research when its’ requested, not when the decision making period has already passed. 

Enterprise-grade security.

Askable is SOC 2 Type II certified. ISO 27001 since 2019, recertified under the 2022 standard. GDPR compliant. UK Cyber Essentials certified. Askable is also ISO 42001 Compliant. Data encrypted with AES-256 at rest and TLS 1.2+ in transit. AI subprocessors are contractually prohibited from training on your data. Enterprise controls include SAML SSO, SCIM provisioning, audit logs, AI feature toggles, and custom data retention policies. 

Lyssna is built with SOC 2 compliance, and SAML SSO on their enterprise plan only and lacks ISO certification. 

Lyssna vs Askable: a side-by-side breakdown

Feature Askable Lyssna
All core research methodologies included Yes $
Participant incentives included Yes No
Study QA Process Yes No
AI-Moderated Interviews Yes No
AI follow-up questions Yes $
AI-generated summaries Yes $
Ask AI (Query past research) Yes No
Continuous automated insights Yes No
Prototype testing (Figma) Yes Yes
Mobile Testing Yes No
Live website testing Yes No
Dedicated Research Team $ No
Dedicated Success Manager Yes No
AI-Powered Fraud Detection Yes Yes
AICPA SOC 2 Compliant Yes Yes
CCPA Compliant Yes Yes
GDPR Compliant Yes Yes
ISO27001 Compliant Yes No
ISO27701 Compliant Yes No
ISO42001 Compliant Yes No

Still comparing? See Askable in action →

Real support from people who know research

A dedicated team — not a ticket queue. Whether you're setting up your first study or scaling a continuous program, we're already on it.

800+ Askable Certified Researchers, ready when you are

From one-off projects to ongoing programs, tap into a global network of expert researchers without the overhead of building in-house. Keep your team moving — even when you don't have the capacity to run it yourself.

FAQ

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Is Askable a good alternative to Lyssna?
Yes. Lyssna is a solid choice for small teams running unmoderated tests and interviews. Askable is built for teams scaling a research function. On G2, Askable is rated 4.6/5 vs Lyssna's 4.5/5, and leads in 6 of 7 head-to-head categories. Askable's AI suite covers the full workflow from AI-moderated interviews to synthesis to evidence-linked reporting, while Lyssna's AI is limited to follow-up questions and summaries.
How does Lyssna pricing compare to Askable?
Lyssna offers transparent platform pricing: Free ($0), Starter ($83/mo), Growth ($166/mo), and Enterprise (custom). However, participant panel recruitment is priced separately on all plans. Study limits also apply: 1/month on Free and Starter, 3/month on Growth. Askable's pricing is all-inclusive with participant incentives baked in.
Does Lyssna have AI-moderated interviews?
No. Lyssna offers AI follow-up questions on Starter+ and AI-generated summaries on Growth+, but does not offer AI-moderated interviews on any plan. Askable's AI Moderator conducts structured qualitative interviews autonomously in 17+ native languages and can handle hundreds of sessions simultaneously, 24/7.
What AI capabilities does Askable have that Lyssna doesn't?
Askable offers AI-moderated interviews (17+ languages, 24/7), AI Synthesis (automated theme clustering across sessions), evidence-linked reporting with traceable quotes and clips, and Ask AI (query all past research with answers traced to source). Lyssna's AI is limited to follow-up questions (Starter+) and generated summaries (Growth+).
How does Askable's participant panel compare to Lyssna's?
Askable has millions of verified participants across 50+ countries with a 97.8% show rate. Every participant is triple-verified. Incentives are included in the price. Lyssna's panel has 690,000+ participants with demographic filters, but panel recruitment is priced separately on all plans.
What research methods does Askable include that Lyssna doesn't?
Both platforms support card sorting, tree testing, prototype testing, surveys, and moderated interviews. Askable also includes AI-moderated interviews and diary studies, which Lyssna does not offer. Askable's study builder uses flexible building blocks including questions, tasks, screeners, and logic.
How does Askable handle research analysis and reporting?
Askable generates evidence-linked reports automatically after every study. Themes are backed by direct quotes, video clips, and timestamps. Highlight reels are compiled from tagged moments. With AI Synthesis, Askable clusters themes across sessions and links every finding back to its source. Ask AI lets you query across all your past research.
Can Askable run continuous research programmes?
Yes. Askable offers Insight Streams: a continuous research programme combining a dedicated certified researcher with AI-assisted interviews on an ongoing basis. 24 interviews per week, 1,248 per year, with weekly insight reports delivered automatically. Lyssna has no continuous research equivalent.
Is Askable secure enough for enterprise teams?
Yes. Askable holds SOC 2 Type II certification and has been ISO 27001 certified since 2019, recertified under the 2022 standard. GDPR compliant and UK Cyber Essentials certified. Enterprise controls include SAML SSO, SCIM provisioning, audit logs, AI feature toggles, and custom data retention policies. Lyssna's SOC 2 report is only available on the Enterprise plan. Lyssna does not hold ISO 27001 certification.
How does Askable compare to Lyssna on G2?
Askable leads Lyssna in 6 of 7 G2 head-to-head categories as of March 2026. Overall rating: 4.6/5 vs 4.5/5. Meets requirements: 8.8 vs 8.4. Ease of setup: 9.4 vs 9.2. Ease of admin: 9.5 vs 8.9. Quality of support: 9.4 vs 9.1. Product direction: 9.2 vs 9.0. Ease of use is tied at 9.1.
Should I switch from Lyssna to Askable?
Lyssna covers the essentials well. If you're looking to add AI-moderated interviews, cross-study synthesis, a larger global panel, or continuous research programmes to your practice, Askable is built for that. A global panel with incentives included. AI across the full workflow. Enterprise-grade security. 10,000+ teams have already made the move.

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