Comparison • Updated
17.3.2026
Askable is the full-scale alternative to Lyssna
Research-grade AI across the entire workflow. A global panel of verified participants across 50+ countries. Flexible study building with every method in one platform. Built for teams scaling research, not just running tests.
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Lyssna vs Askable: overview
Let's compare reviews on G2.com
| Category | Lyssna |  |
|---|---|---|
| Overall rating | 4.5 / 5 | 4.6 / 5 |
| Meets requirements | 8.4 / 10 | 8.8 / 10 |
| Ease of use | 9.1 / 10 | 9.1 / 10 |
| Ease of setup | 9.2 / 10 | 9.4 / 10 |
| Ease of admin | 8.9 / 10 | 9.5 / 10 |
| Quality of support | 9.1 / 10 | 9.4 / 10 |
| Product direction | 9.0 / 10 | 9.2 / 10 |
Askable leads in 6 of 7 G2 categories and ties on ease of use.
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Why teams pick Askable over Lyssna
Lyssna covers the testing essentials well. Askable is built for what comes next: scaling research across teams with AI, a global panel, and enterprise-grade infrastructure.
AI across the entire research workflow.
Lyssna offers AI follow-up questions and AI-generated summaries with upsell. That's where it ends. Askable's AI suite covers the full cycle: AI-moderated interviews in 17+ native languages, AI Synthesis that clusters themes across sessions, evidence-linked reporting, and Ask AI — where you can query all your past research and get answers traced back to source clips and quotes.
A global panel built for quality, not just reach.
While Lyssna has fewer than 700K participants, Askable has millions across 50+ countries with active local recruitment. Every participant is triple-verified: identity checks, engagement quality scoring, and response quality assessment. 97.8% show rate versus roughly 60% industry average. Panel recruitment on Lyssna is priced separately on every plan. On Askable, incentives are included.
Flexible study building. Every method in one platform.
Askable's drag-and-drop study builder uses flexible building blocks: questions, tasks, screeners, and logic. The platform supports moderated interviews, unmoderated testing, prototype testing, card sorting, tree testing, surveys, diary studies, and 5-second tests. Lyssna covers several of these methods but lacks diary studies and AI-moderated interviews entirely.
Evidence you can trace. Not just summaries.
Askable generates evidence-linked reports automatically. Every theme traces back to quotes, video clips, and timestamps. Highlight reels compile the moments that matter. With AI Synthesis, themes cluster across sessions. Lyssna's AI-generated summaries give you the headline, but not the evidence chain your stakeholders need.
Where Askable goes further
Built for teams scaling research.
Lyssna is a well-designed platform with transparent pricing, a solid set of core methods, and an interface that's easy to pick up. It covers the essentials well.
Askable is built for what comes next. When your team needs AI-moderated interviews across multiple markets, cross-study synthesis that connects findings over time, or continuous research programmes running in the background — that's where Askable's infrastructure comes in. Recruit verified participants, build flexible studies with multiple methods, collect data, analyze with AI, and share evidence-linked reports. One platform that scales from your first study to your thousandth.
Always-on research. Delivered weekly.
Insight Streams combines AI-moderated interviews at scale with a dedicated Certified Researcher who turns the data into decision-ready reports. Hundreds of interviews running continuously. Weekly insight reports with findings, video clips, and themes — delivered automatically.
Industry streams go further with continuously generative research across your entire industry. Lyssna has no equivalent to either.
Enterprise-grade security.
SOC 2 Type II certified. ISO 27001 since 2019, recertified under the 2022 standard. GDPR compliant. UK Cyber Essentials certified. Data encrypted with AES-256 at rest and TLS 1.2+ in transit. AI subprocessors are contractually prohibited from training on your data. Enterprise controls include SAML SSO, SCIM provisioning, audit logs, AI feature toggles, and custom data retention policies. Lyssna's SOC 2 report is only available to Enterprise customers. Lyssna does not hold ISO 27001 certification.
Lyssna vs Askable: a side-by-side breakdown
Based on publicly available information, early 2026.
| Feature | Lyssna | |
|---|---|---|
| AI-moderated interviews |  | .svg) |
| AI follow-up questions | On upsell | |
| AI theme analysis & cross-study synthesis | | |
| AI-generated summaries | On upsell | |
| Ask AI (query past research) | | |
| Moderated interviews | | |
| Card sorting & tree testing | | |
| Prototype testing (Figma) | | |
| Diary studies | | |
| Surveys | | |
| Evidence-linked reports | | |
| Participant incentives included | | |
| Continuous research programme | | |
| Enterprise controls (SSO, SCIM, audit logs) | On upsell | |
| ISO 27001 certification | | |
Still comparing? See Askable in action →
800+ Askable Certified Researchers, ready when you are
From one-off projects to ongoing programs, tap into a global network of expert researchers without the overhead of building in-house. Keep your team moving — even when you don't have the capacity to run it yourself.
Access quality participants in 50+ countries and 15+ languages
No juggling panels, no last-minute dropouts, just reliable humans ready to share real insights.
Is Askable a good alternative to Lyssna?
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Yes. Lyssna is a solid choice for small teams running unmoderated tests and interviews. Askable is built for teams scaling a research function. On G2, Askable is rated 4.6/5 vs Lyssna's 4.5/5, and leads in 6 of 7 head-to-head categories. Askable's AI suite covers the full workflow from AI-moderated interviews to synthesis to evidence-linked reporting, while Lyssna's AI is limited to follow-up questions and summaries.
How does Lyssna pricing compare to Askable?
Lyssna offers transparent platform pricing: Free ($0), Starter ($83/mo), Growth ($166/mo), and Enterprise (custom). However, participant panel recruitment is priced separately on all plans. Study limits also apply: 1/month on Free and Starter, 3/month on Growth. Askable's pricing is all-inclusive with participant incentives baked in.
Does Lyssna have AI-moderated interviews?
No. Lyssna offers AI follow-up questions on Starter+ and AI-generated summaries on Growth+, but does not offer AI-moderated interviews on any plan. Askable's AI Moderator conducts structured qualitative interviews autonomously in 17+ native languages and can handle hundreds of sessions simultaneously, 24/7.
What AI capabilities does Askable have that Lyssna doesn't?
Askable offers AI-moderated interviews (17+ languages, 24/7), AI Synthesis (automated theme clustering across sessions), evidence-linked reporting with traceable quotes and clips, and Ask AI (query all past research with answers traced to source). Lyssna's AI is limited to follow-up questions (Starter+) and generated summaries (Growth+).
How does Askable's participant panel compare to Lyssna's?
Askable has millions of verified participants across 50+ countries with a 97.8% show rate. Every participant is triple-verified. Incentives are included in the price. Lyssna's panel has 690,000+ participants with demographic filters, but panel recruitment is priced separately on all plans.
What research methods does Askable include that Lyssna doesn't?
Both platforms support card sorting, tree testing, prototype testing, surveys, and moderated interviews. Askable also includes AI-moderated interviews and diary studies, which Lyssna does not offer. Askable's study builder uses flexible building blocks including questions, tasks, screeners, and logic.
How does Askable handle research analysis and reporting?
Askable generates evidence-linked reports automatically after every study. Themes are backed by direct quotes, video clips, and timestamps. Highlight reels are compiled from tagged moments. With AI Synthesis, Askable clusters themes across sessions and links every finding back to its source. Ask AI lets you query across all your past research.
Can Askable run continuous research programmes?
Yes. Askable offers Insight Streams: a continuous research programme combining a dedicated certified researcher with AI-assisted interviews on an ongoing basis. 24 interviews per week, 1,248 per year, with weekly insight reports delivered automatically. Lyssna has no continuous research equivalent.
Is Askable secure enough for enterprise teams?
Yes. Askable holds SOC 2 Type II certification and has been ISO 27001 certified since 2019, recertified under the 2022 standard. GDPR compliant and UK Cyber Essentials certified. Enterprise controls include SAML SSO, SCIM provisioning, audit logs, AI feature toggles, and custom data retention policies. Lyssna's SOC 2 report is only available on the Enterprise plan. Lyssna does not hold ISO 27001 certification.
How does Askable compare to Lyssna on G2?
Askable leads Lyssna in 6 of 7 G2 head-to-head categories as of March 2026. Overall rating: 4.6/5 vs 4.5/5. Meets requirements: 8.8 vs 8.4. Ease of setup: 9.4 vs 9.2. Ease of admin: 9.5 vs 8.9. Quality of support: 9.4 vs 9.1. Product direction: 9.2 vs 9.0. Ease of use is tied at 9.1.
Should I switch from Lyssna to Askable?
Lyssna covers the essentials well. If you're looking to add AI-moderated interviews, cross-study synthesis, a larger global panel, or continuous research programmes to your practice, Askable is built for that. A global panel with incentives included. AI across the full workflow. Enterprise-grade security. 10,000+ teams have already made the move.
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